See your entire relationship with your customer on a single page. Volta TM organizes all the loans associated with each individual. And it works for anyone, including:
Unmatched Client Branding
From the online application to every customer touch-point in the process, each lender’s unique colors, logo, and messaging drives a customer-focused experience that is unmatched in the student finance industry. Your brand is incorporated into all system outputs:
- Loan notes
Next Generation Technology
Cology’s Volta platform brings creditability to any new lender’s program launch and is constantly evolving to meet your needs. Its open architecture supports unlimited lenders, loan types and programs on a single platform. Clients experience:
- Fast implementation
- Easy program updates
- Rapid custom development
- Market-leading reporting capabilities
Extensive System Profiles
Cology’s system offers multiple profile-driven attributes for every lender, school, and 3rd party processor which define: credit underwriting standards, pricing structures, data transmission, and disbursement of funds to over 5,000 colleges nationwide.
Custom Component Tracking
Each client can customize a proactive follow-up strategy based on timed customer touch points using email, phone calls, and letters. This provides high-touch customer service resulting in maximum funded loans.
How do you access and utilize Volta™?
Cology supports multiple technology solutions that can be configured to match your needs:
ASP Remote Use Application
In this Cology hosted offering, the client accesses the system remotely in their office via secure web browser. Multiple user types and logins are provided to allow remote utilization of the credit underwriting, customer service, school support, and disbursement processing capabilities — branded to ensure a completely custom identity and user experience.
Complete Business Process Outsourcing
If your institution prefers to outsource student lending services — from application intake through loan servicing, Cology’s service bureau experts stand ready to support your product, branded entirely to your institution in support of your customers/members.
We can easily support you if your institution has the desire and capability to: take applications in-house, handle your own credit decisioning or provide your own loan servicing. Cology’s core processing system can plug into your existing loan origination and servicing process, providing you access to any missing components critical to your own end-to-end solution.
Client Hosted Software Licensing
For larger institutions that are looking for a next generation, flexible private loan processing platform to manage in-house, we offer cost efficient options for Cology’s system to be deployed within the client’s existing technology infrastructure. Cology offers comprehensive maintenance plans to ensure continued access to; software upgrades, custom development expertise, initial and ongoing staff training, and integration assistance with internal bank systems.
“Cology is the perfect partner for CU Campus Resources. Our mission is to serve credit unions and their university communities.”Mike Long CU Campus Resources
“Cology’s student loan experience with Credit Unions, their flexibility, and reputation for quality stands out among the competition”Jerry King DEXSTA